Return Policy
- Home
- Return Policy
Refund Policy
This refund policy applies to all products and services offered through websites and mobile applications operated by Elite Marketing Partners or any of its divisions or affiliates (collectively, “we” and “us”). By purchasing any of our products or services, you agree to the terms outlined in this refund policy.
Refund Eligibility
Because our services often involve personalized marketing strategies, digital deliverables, and other time-intensive efforts, refunds are generally not provided once work has commenced or deliverables have been provided. However, we do understand that each situation is unique, and we strive to ensure client satisfaction.
We may issue refunds under the following circumstances:
- If a duplicate payment was made in error.
- If services were paid for but not delivered due to a fault on our part.
- If a project is canceled before any substantial work has begun, subject to an administrative fee.
All refund requests must be submitted in writing within 7 days of the original purchase date, clearly outlining the reason for the request.
Non-Refundable Items
The following are non-refundable:
- Any services where work has already started or deliverables have been provided.
- Customized marketing campaigns, strategies, consultations, or design work.
- Subscription fees for periods already elapsed.
- Fees paid to third parties on your behalf (e.g., ad spends, hosting, software licenses).
How to Request a Refund
To request a refund, please contact us with your order details and a description of your concern. We will review your request and respond within 5-7 business days.
Contact Information:
- Email: support@elitempartners.com
- Phone: (206) 369 3846
Policy Updates
Elite Marketing Partners reserves the right to modify this refund policy at any time. Any changes will be posted on this page. Please review this policy periodically to stay informed of any updates.